Ref

OCCP073

Originator

SW

TP Date

18 Apr 2024

Description

Customer Requested Temporary Disconnection

Market Documents

Effective Date

25 Jul 2024

Links

Supporting Documents

Comments

Ref

OCCP72

Originator

SW

TP Date

Description

Gap Site Process Improvements

Market Documents

Effective Date

31 Jan 2024

Supporting Documents

Comments

Ref

OCCP70

Originator

SW

TP Date

Description

Engaging customers to understand future needs

Market Documents

Operational Code

Effective Date

15 Jun 2022

Links

Supporting Documents

Comments

Ref

OCCP068

Originator

Scottish Water

TP Date

20 Aug 2020

Description

Building Water KPI

Market Documents

Operational Code

Effective Date

08 Sep 2020

Supporting Documents

Comments

Ref

OCCP062, OCCP063, OCCP064-CC, OCCP065, OCCP066 and OCCP067.

Originator

Scottish Water

TP Date

19 Dec 2019

Description

Market Documents

Operational Code

Effective Date

31 Mar 2020

Links

Supporting Documents

Comments

Ref

OCCP061

Originator

SW

TP Date

18 Apr 2019

Description

Trade Effluent changes to Form H.

Market Documents

Operational Code

Effective Date

01 Jul 2019

Supporting Documents

Comments

Ref

OCCP060

Originator

SW

TP Date

21 Feb 2019

Description

LP complaints KPI Improvements

Market Documents

Operational Code

Effective Date

03 Apr 2019

Links

Supporting Documents

Comments

Ref

Originator

SW

TP Date

Description

Market Documents

Effective Date

04 Feb 2019

Links

Supporting Documents

Comments

Ref

OCCP059

Originator

Scottish water

TP Date

Description

GDPR

Market Documents

Operational Code

Effective Date

21 Sep 2018

Links

Supporting Documents

Comments

Ref

OCCP057-CC

Originator

WICS

TP Date

Description

Insertion of Disconnections Processes and changes to cater for temporary transfer of Supply Points at vacant premises

Market Documents

Effective Date

01 Apr 2018

Supporting Documents

Comments

Ref

OCCP55 & OCCP56

Originator

SW & SWBS

TP Date

Description

Trade Effluent Enquiries and Consent process changes & Gap Site Processing Timescales

Market Documents

Operational Code

Effective Date

07 Feb 2018

Links

Supporting Documents

Comments

Ref

OCCP054

Originator

Scottish Water

TP Date

15 Jun 2017

Description

Amendment to Process 28 – Verification of Meter Details – to remove obsolete fields no longer required.

Market Documents

Operational Code

Effective Date

06 Nov 2017

Links

Supporting Documents

Comments

Ref

OCCP050, OCCP052 and OCCP053

Originator

SW

TP Date

18 Aug 2016

Description

Supply Point Third Party Reference and Live Rateable Value, Exemption Scheme Application Process & New Connections KPI Alignment

Market Documents

Effective Date

03 Apr 2017

Comments

TP Dates: 18/8/16 for OCCP50 and 16/2/17 for OCCP52 and 53.

Ref

OCCP047 / OCCP049

Originator

SW

TP Date

2016-04-16 & 2016-06-25

Description

- OCCP047 Form updates to include 3rd Party References. - OCCP049 Improvements to the Complex Verification Process

Market Documents

Operational Code

Effective Date

25 Aug 2015

Links

Supporting Documents

Comments

Ref

OCCP046

Originator

SW

TP Date

14 Mar 2014

Description

Amendment to the New Connections Processes to cater for queries of a technical nature to Scottish Water

Market Documents

Operational Code

Effective Date

14 May 2014

Supporting Documents

Comments

Ref

OCCP048

Originator

WICS

TP Date

Description

Form M Update

Market Documents

Operational Code

Effective Date

14 Mar 2014

Links

Supporting Documents

Comments

Ref

OCCP044

Originator

SW

TP Date

14 Mar 2014

Description

Operational Code; Enhancements to Form E - Application for a Development Impact Assessment

Market Documents

Operational Code

Effective Date

10 Jan 2014

Links

Supporting Documents

Comments

Ref

OCCP043

Originator

SW

TP Date

15 Aug 2013

Description

Trade Effluent Meter Processes

Market Documents

Operational Code

Effective Date

31 Oct 2013

Links

Supporting Documents

Comments

Ref

OCCP042-CC

Originator

WICS

TP Date

15 Aug 2013

Description

Water Quality Incidents Notification Protocol

Market Documents

Operational Code

Effective Date

12 Sep 2013

Links

Supporting Documents

Comments

Ref

OCCP041-CC

Originator

WICS

TP Date

20 Jun 2013

Description

New Retail Ares- Metering Processes

Market Documents

Operational Code

Effective Date

17 Jul 2013

Links

Supporting Documents

Comments

Ref

OCCP040

Originator

Scottish Water

TP Date

13 Dec 2012

Description

Making registration customer friendly

Market Documents

Operational Code

Effective Date

11 Jan 2013

Links

Comments

Ref

OCCP039-CC

Originator

Scottish Water

TP Date

16 Aug 2012

Description

Operational Code; Updating the CMA, Processes 8-12 and 28

Market Documents

Operational Code

Effective Date

10 Oct 2012

Links

Supporting Documents

Comments

Ref

OCCP038-CC

Originator

Scottish Water

TP Date

Description

Meter Size Data Assessment

Market Documents

Operational Code

Effective Date

31 Aug 2012

Links

Supporting Documents

Comments

Ref

OCCP036-CC OCCP037-CC

Originator

The Commission

TP Date

Description

Licence Transfers, New Retail Areas Operational Code Changes

Market Documents

Operational Code

Effective Date

02 Apr 2012

Supporting Documents

Comments

Ref

OCCP035-CC

Originator

Scottish Water Business Stream

TP Date

Description

Improving Responses for verification on Site Visits

Market Documents

Operational Code

Effective Date

12 Jan 2012

Comments

Ref

OCCP033-CC

Originator

Scottish Water Business Stream

TP Date

Description

Creating Paired SPIDS in the Market

Market Documents

Operational Code

Effective Date

15 Sep 2011

Supporting Documents

Comments

Ref

OCCP034-CC

Originator

The Commission

TP Date

Description

Trade Effluent

Market Documents

Operational Code

Effective Date

14 Jul 2011

Links

Supporting Documents

Comments

Ref

OCCP032-CC

Originator

The Commission

TP Date

Description

Metered Buliding Water

Market Documents

Operational Code

Effective Date

16 Mar 2011

Links

Supporting Documents

Comments

Ref

OCCP030

Originator

Scottish Water

TP Date

15 Oct 2010

Description

De-registration process

Market Documents

Operational Code

Effective Date

07 Mar 2011

Comments

Ref

OCCP031

Originator

Scottish Water Business Stream

TP Date

15 Oct 2010

Description

De-registration process

Market Documents

Operational Code

Effective Date

07 Mar 2011

Supporting Documents

Comments

Ref

OCCP029-CC

Originator

The Commission

TP Date

Description

Verification of Supply Point and Gap Site Registration

Market Documents

Operational Code

Effective Date

28 Jun 2010

Links

Supporting Documents

Comments

Ref

OCCP028

Originator

Business Stream

TP Date

15 Apr 2010

Description

Changes to Form K

Market Documents

Operational Code

Effective Date

28 Jun 2010

Supporting Documents

Comments

Ref

OCCP026

Originator

Scottish Water

TP Date

14 May 2010

Description

Burst Allowance Process and Allowance Request Form

Market Documents

Operational Code

Effective Date

28 Jun 2010

Supporting Documents

Comments

Ref

Version 7 OCCP025

Originator

Scottish Water

TP Date

22 Oct 2009

Description

Amend Process 19 to address reactive actions

Market Documents

Operational Code

Effective Date

09 Dec 2009

Supporting Documents

Comments

Ref

OCCP023

Originator

Business Stream

TP Date

20 Aug 2009

Description

Revision to New Connections process

Market Documents

Operational Code

Effective Date

09 Dec 2009

Supporting Documents

Comments

Ref

OCCP021

Originator

Scottish Water

TP Date

22 Oct 2009

Description

Process 9: Meter Accuracy Test

Market Documents

Operational Code

Effective Date

09 Dec 2009

Supporting Documents

Comments

Ref

OCCP018

Originator

Scottish Water

TP Date

18 Jun 2009

Description

Amendments to Form F-Meter Service Request Form

Market Documents

Operational Code

Effective Date

09 Dec 2009

Supporting Documents

Comments

Ref

OCCP024-CC

Originator

The Commission

TP Date

Description

Re-assessed Charges. Note the associated change to the Market Code and CSDs under MCCP035-CC Re-assessed Charges

Market Documents

Operational Code

Effective Date

17 Aug 2009

Comments

Ref

OCCP020

Originator

Scottish Water

TP Date

16 Apr 2009

Description

Operational Code Housekeeping

Market Documents

Operational Code

Effective Date

13 Jul 2009

Comments

Ref

OCCP019-CC

Originator

The Commission

TP Date

Description

Change to the Operational Code Process 21

Market Documents

Operational Code

Effective Date

31 Mar 2009

Supporting Documents

Comments

Ref

OCCP014

Originator

Scottish Water

TP Date

28 Aug 2008

Description

First Time Provision of Services

Market Documents

Operational Code

Effective Date

01 Dec 2008

Supporting Documents

Comments

Current Status: 8. Final Implementation

Ref

OCCP016

Originator

Business Stream

TP Date

17 Apr 2008

Description

Amend Process 8 Performance Standard

Market Documents

Operational Code

Effective Date

01 Jun 2008

Supporting Documents

Comments

Current Status: 8. Final Implementation

Ref

OCCP012

Originator

Scottish Water

TP Date

21 Feb 2008

Description

Modification to Form J (previously Form I)

Market Documents

Operational Code

Effective Date

01 Jun 2008

Comments

Current Status: 8. Final Implementation

Ref

OCCP006

Originator

Scottish Water

TP Date

21 Feb 2008

Description

New Process for Verification of Supply Point

Market Documents

Operational Code

Effective Date

01 Jun 2008

Comments

Current Status: 8. Final Implementation

Ref

OCCP004

Originator

Business Stream

TP Date

21 Feb 2008

Description

Process 27 - Non-Return to Sewer Allowance

Market Documents

Operational Code

Effective Date

01 Jun 2008

Supporting Documents

Comments

Current Status: 8. Final Implementation

Ref

OCCP005

Originator

Scottish Water

TP Date

17 Jan 2008

Description

Modification to Form H

Market Documents

Operational Code

Effective Date

01 Jun 2008

Comments

Current Status: 8. Final Implementation

Ref

OCCP73

Originator

SW

TP Date

Description

Customer Requested Temporary Disconnection

Market Documents

Effective Date

25 Jul 2024

Links

Supporting Documents

Comments