Clean PDF (1695KB pdf)
Ref
OCCP72
Originator
SW
TP Date
Description
Gap Site Process Improvements
Market Documents
Effective Date
31 Jan 2024
Links
OCCP072 Gap Site Process Improvements vC.1.pdf (231KB pdf)
Supporting Documents
OCCP072 Final Report.pdf (53KB pdf)
Clean PDF (3065KB pdf)
Ref
OCCP70
Originator
SW
TP Date
Description
Engaging customers to understand future needs
Market Documents
Operational Code
Effective Date
15 Jun 2022
Links
OCCP070 B.3.pdf (194KB pdf)
Supporting Documents
OCCP070 FINAL REPORT.pdf (56KB pdf)
Comments
Clean PDF (1553KB pdf)
Ref
OCCP068
Originator
Scottish Water
TP Date
20 Aug 2020
Description
Building Water KPI
Market Documents
Operational Code
Effective Date
08 Sep 2020
Links
OCCP068 - Building Water KPI vC.1.pdf (144KB pdf)
Supporting Documents
Comments
Clean PDF (2097KB pdf)
Ref
OCCP062, OCCP063, OCCP064-CC, OCCP065, OCCP066 and OCCP067.
Originator
Scottish Water
TP Date
19 Dec 2019
Description
Market Documents
Operational Code
Effective Date
31 Mar 2020
Links
Supporting Documents
Comments
Clean PDF (1754KB pdf)
Ref
OCCP061
Originator
SW
TP Date
18 Apr 2019
Description
Trade Effluent changes to Form H.
Market Documents
Operational Code
Effective Date
01 Jul 2019
Links
Supporting Documents
OCCP061 Final Report.pdf (63KB pdf)
20190529111719522.pdf (32KB pdf)
OCCP061 - Annex1 changes to Form H D.1.pdf (123KB pdf)
Comments
Clean PDF (1746KB pdf)
Ref
OCCP060
Originator
SW
TP Date
21 Feb 2019
Description
LP complaints KPI Improvements
Market Documents
Operational Code
Effective Date
03 Apr 2019
Links
Supporting Documents
Comments
Clean PDF (2034KB pdf)
Ref
Originator
SW
TP Date
Description
Market Documents
Effective Date
04 Feb 2019
Links
Supporting Documents
Comments
Clean PDF (1757KB pdf)
Ref
OCCP059
Originator
Scottish water
TP Date
Description
GDPR
Market Documents
Operational Code
Effective Date
21 Sep 2018
Links
Supporting Documents
OCCP059 Final Report.doc (67KB doc)
Comments
Clean PDF (1709KB pdf)
Ref
OCCP057-CC
Originator
WICS
TP Date
Description
Insertion of Disconnections Processes and changes to cater for temporary transfer of Supply Points at vacant premises
Market Documents
Effective Date
01 Apr 2018
Links
Supporting Documents
Comments
Clean PDF (1767KB pdf)
Ref
OCCP55 & OCCP56
Originator
SW & SWBS
TP Date
Description
Trade Effluent Enquiries and Consent process changes & Gap Site Processing Timescales
Market Documents
Operational Code
Effective Date
07 Feb 2018
Links
OCCP055 Final Report.pdf (101KB pdf)
OCCP055 C.1.pdf (170KB pdf)
Supporting Documents
OCCP055 Final Report.pdf (101KB pdf)
OCCP056 Final Report.pdf (100KB pdf)
Comments
Clean PDF (2464KB pdf)
Ref
OCCP054
Originator
Scottish Water
TP Date
15 Jun 2017
Description
Amendment to Process 28 – Verification of Meter Details – to remove obsolete fields no longer required.
Market Documents
Operational Code
Effective Date
06 Nov 2017
Links
OCCP054 D.1.pdf (165KB pdf)
Supporting Documents
OCCP054 Final Report.pdf (156KB pdf)
Comments
Clean PDF (2623KB pdf)
Ref
OCCP050, OCCP052 and OCCP053
Originator
SW
TP Date
18 Aug 2016
Description
Supply Point Third Party Reference and Live Rateable Value, Exemption Scheme Application Process & New Connections KPI Alignment
Market Documents
Effective Date
03 Apr 2017
Links
OCCP050 Request to change 3rd Party Ref_C.1.docx (28KB docx)
Exemption Scheme Application Process A.1.doc (114KB doc)
New Connections KPI Alignment C.1.doc (110KB doc)
Supporting Documents
160927 letter to CMA re TP.pdf (84KB pdf)
OCCP050 Final Report.doc (54KB doc)
CMA TP Changes 20032017.pdf (313KB pdf)
OCCP052 Annex 1 C.1.doc (379KB doc)
OCCP052 Final Report.doc (54KB doc)
OCCP053 Annex 1.docx (25KB docx)
OCCP053 Annex 3.docx (126KB docx)
OCCP053 Annex 2.docx (236KB docx)
OCCP053 Final Report.doc (54KB doc)
Comments
TP Dates: 18/8/16 for OCCP50 and 16/2/17 for OCCP52 and 53.
Marked-up PDF (1598KB pdf)
Ref
OCCP047 / OCCP049
Originator
SW
TP Date
2016-04-16 & 2016-06-25
Description
- OCCP047 Form updates to include 3rd Party References. - OCCP049 Improvements to the Complex Verification Process
Market Documents
Operational Code
Effective Date
25 Aug 2015
Links
Supporting Documents
Comments
Marked-up PDF (1513KB pdf)
Ref
OCCP046
Originator
SW
TP Date
14 Mar 2014
Description
Amendment to the New Connections Processes to cater for queries of a technical nature to Scottish Water
Market Documents
Operational Code
Effective Date
14 May 2014
Links
OCCP046 New connections processes vA.2.pdf (282KB pdf)
Supporting Documents
Final Report v1.0.pdf (146KB pdf)
Comments
Marked-up PDF (1253KB pdf)
Ref
OCCP048
Originator
WICS
TP Date
Description
Form M Update
Market Documents
Operational Code
Effective Date
14 Mar 2014
Links
140306 OCCP048-CC.pdf (115KB pdf)
Supporting Documents
Updated Operational Code Form M.pdf (99KB pdf)
Comments
Marked-up PDF (1242KB pdf)
Ref
OCCP044
Originator
SW
TP Date
14 Mar 2014
Description
Operational Code; Enhancements to Form E - Application for a Development Impact Assessment
Market Documents
Operational Code
Effective Date
10 Jan 2014
Links
C.1.pdf (187KB pdf)
Supporting Documents
Final Report.pdf (97KB pdf)
OCCP044 Annex 1.pdf (191KB pdf)
Comments
Marked-up PDF (1290KB pdf)
Ref
OCCP043
Originator
SW
TP Date
15 Aug 2013
Description
Trade Effluent Meter Processes
Market Documents
Operational Code
Effective Date
31 Oct 2013
Links
C.1.pdf (187KB pdf)
Supporting Documents
Final Report.pdf (97KB pdf)
OCCP044 Annex 1.pdf (191KB pdf)
Comments
Marked-up PDF (1404KB pdf)
Ref
OCCP042-CC
Originator
WICS
TP Date
15 Aug 2013
Description
Water Quality Incidents Notification Protocol
Market Documents
Operational Code
Effective Date
12 Sep 2013
Links
B.1.pdf (130KB pdf)
Supporting Documents
OCCP042-CC Operational Code markup v2.pdf (180KB pdf)
Comments
Marked-up PDF (1409KB pdf)
Ref
OCCP041-CC
Originator
WICS
TP Date
20 Jun 2013
Description
New Retail Ares- Metering Processes
Market Documents
Operational Code
Effective Date
17 Jul 2013
Links
A.1.pdf (147KB pdf)
Supporting Documents
Form F(1) 130502.pdf (34KB pdf)
Form F(2) 130502.pdf (61KB pdf)
Comments
Marked-up PDF (1282KB pdf)
Ref
OCCP040
Originator
Scottish Water
TP Date
13 Dec 2012
Description
Making registration customer friendly
Market Documents
Operational Code
Effective Date
11 Jan 2013
Links
D.1(1).pdf (168KB pdf)
Supporting Documents
Final Report(1).pdf (97KB pdf)
Comments
Marked-up PDF (1274KB pdf)
Ref
OCCP039-CC
Originator
Scottish Water
TP Date
16 Aug 2012
Description
Operational Code; Updating the CMA, Processes 8-12 and 28
Market Documents
Operational Code
Effective Date
10 Oct 2012
Links
B.1.pdf (111KB pdf)
Supporting Documents
Final Report.pdf (96KB pdf)
Comments
Marked-up PDF (1130KB pdf)
Ref
OCCP038-CC
Originator
Scottish Water
TP Date
Description
Meter Size Data Assessment
Market Documents
Operational Code
Effective Date
31 Aug 2012
Links
D.1.pdf (158KB pdf)
Supporting Documents
Comments
Clean PDF (1369KB pdf)
Marked-up PDF (1369KB pdf)
Ref
OCCP036-CC OCCP037-CC
Originator
The Commission
TP Date
Description
Licence Transfers, New Retail Areas Operational Code Changes
Market Documents
Operational Code
Effective Date
02 Apr 2012
Links
Supporting Documents
Comments
Marked-up PDF (818KB pdf)
Ref
OCCP035-CC
Originator
Scottish Water Business Stream
TP Date
Description
Improving Responses for verification on Site Visits
Market Documents
Operational Code
Effective Date
12 Jan 2012
Supporting Documents
OCCP035 Final Report.pdf (140KB pdf)
Comments
Marked-up PDF (814KB pdf)
Ref
OCCP033-CC
Originator
Scottish Water Business Stream
TP Date
Description
Creating Paired SPIDS in the Market
Market Documents
Operational Code
Effective Date
15 Sep 2011
Links
Supporting Documents
OCCP033 - Final Report.pdf (96KB pdf)
OCCP033 Form A-Approved.pdf (288KB pdf)
OCCP033 Form B-Approved.pdf (178KB pdf)
Comments
Marked-up PDF (800KB pdf)
Ref
OCCP034-CC
Originator
The Commission
TP Date
Description
Trade Effluent
Market Documents
Operational Code
Effective Date
14 Jul 2011
Links
OCCP034-CC Trade Effluent.pdf (140KB pdf)
Supporting Documents
OCCP034-CC Ops Code Changes.pdf (1478KB pdf)
Comments
Marked-up PDF (816KB pdf)
Ref
OCCP032-CC
Originator
The Commission
TP Date
Description
Metered Buliding Water
Market Documents
Operational Code
Effective Date
16 Mar 2011
Links
OCCP032-CC Building Water.pdf (141KB pdf)
Supporting Documents
Form A amendments for metered BW.pdf (209KB pdf)
Form J amendments for metered BW.pdf (195KB pdf)
Comments
Marked-up PDF (794KB pdf)
Ref
OCCP030
Originator
Scottish Water
TP Date
15 Oct 2010
Description
De-registration process
Market Documents
Operational Code
Effective Date
07 Mar 2011
Links
OCCP030 Deregistration Process v1_0.pdf (115KB pdf)
Supporting Documents
OCCP030 - Final Report.pdf (96KB pdf)
Comments
Marked-up PDF (794KB pdf)
Ref
OCCP031
Originator
Scottish Water Business Stream
TP Date
15 Oct 2010
Description
De-registration process
Market Documents
Operational Code
Effective Date
07 Mar 2011
Links
OCCP031 Changes to Process 28 and Form K.pdf (136KB pdf)
Supporting Documents
OCCP031 - Final Report.pdf (96KB pdf)
OCCP031 Changes to Form K Annex.pdf (49KB pdf)
Comments
Marked-up PDF (726KB pdf)
Ref
OCCP029-CC
Originator
The Commission
TP Date
Description
Verification of Supply Point and Gap Site Registration
Market Documents
Operational Code
Effective Date
28 Jun 2010
Links
OCCP029_CC Gap Sites.pdf (157KB pdf)
Supporting Documents
100329 Ops Code changes.pdf (211KB pdf)
Comments
Ref
OCCP028
Originator
Business Stream
TP Date
15 Apr 2010
Description
Changes to Form K
Market Documents
Operational Code
Effective Date
28 Jun 2010
Links
OCCP028 - Final Report.doc (54KB doc)
OCCP028 Changes to Form K.doc (77KB doc)
Supporting Documents
Form_K_version_2_1_1.xls (396KB xls)
Comments
Ref
OCCP026
Originator
Scottish Water
TP Date
14 May 2010
Description
Burst Allowance Process and Allowance Request Form
Market Documents
Operational Code
Effective Date
28 Jun 2010
Links
Supporting Documents
Comments
Clean PDF (597KB pdf)
Ref
Version 7 OCCP025
Originator
Scottish Water
TP Date
22 Oct 2009
Description
Amend Process 19 to address reactive actions
Market Documents
Operational Code
Effective Date
09 Dec 2009
Links
OCCP025-Final-Report.pdf (74KB pdf)
Supporting Documents
Comments
Ref
OCCP023
Originator
Business Stream
TP Date
20 Aug 2009
Description
Revision to New Connections process
Market Documents
Operational Code
Effective Date
09 Dec 2009
Links
Supporting Documents
Comments
Ref
OCCP021
Originator
Scottish Water
TP Date
22 Oct 2009
Description
Process 9: Meter Accuracy Test
Market Documents
Operational Code
Effective Date
09 Dec 2009
Links
OCCP021-Process9-MeterAccuracy-Test.pdf (92KB pdf)
OCCP021-Final-Report.pdf (75KB pdf)
Supporting Documents
OCCP021-Legal-Text.pdf (48KB pdf)
Comments
Ref
OCCP018
Originator
Scottish Water
TP Date
18 Jun 2009
Description
Amendments to Form F-Meter Service Request Form
Market Documents
Operational Code
Effective Date
09 Dec 2009
Links
OCCP018-Final-Report.pdf (76KB pdf)
Supporting Documents
OCCP018-Legal-Text-Amended-FormF.pdf (68KB pdf)
Comments
Marked-up PDF (540KB pdf)
Ref
OCCP024-CC
Originator
The Commission
TP Date
Description
Re-assessed Charges. Note the associated change to the Market Code and CSDs under MCCP035-CC Re-assessed Charges
Market Documents
Operational Code
Effective Date
17 Aug 2009
Links
Supporting Documents
Comments
Marked-up PDF (503KB pdf)
Ref
OCCP020
Originator
Scottish Water
TP Date
16 Apr 2009
Description
Operational Code Housekeeping
Market Documents
Operational Code
Effective Date
13 Jul 2009
Links
Supporting Documents
Comments
Clean PDF (454KB pdf)
Marked-up PDF (565KB pdf)
Ref
OCCP019-CC
Originator
The Commission
TP Date
Description
Change to the Operational Code Process 21
Market Documents
Operational Code
Effective Date
31 Mar 2009
Links
Supporting Documents
Comments
Clean PDF (454KB pdf)
Marked-up PDF (585KB pdf)
Ref
OCCP014
Originator
Scottish Water
TP Date
28 Aug 2008
Description
First Time Provision of Services
Market Documents
Operational Code
Effective Date
01 Dec 2008
Links
Supporting Documents
Comments
Current Status: 8. Final Implementation
Ref
OCCP016
Originator
Business Stream
TP Date
17 Apr 2008
Description
Amend Process 8 Performance Standard
Market Documents
Operational Code
Effective Date
01 Jun 2008
Links
Supporting Documents
Comments
Current Status: 8. Final Implementation
Ref
OCCP012
Originator
Scottish Water
TP Date
21 Feb 2008
Description
Modification to Form J (previously Form I)
Market Documents
Operational Code
Effective Date
01 Jun 2008
Links
Supporting Documents
Comments
Current Status: 8. Final Implementation
Ref
OCCP006
Originator
Scottish Water
TP Date
21 Feb 2008
Description
New Process for Verification of Supply Point
Market Documents
Operational Code
Effective Date
01 Jun 2008
Links
Supporting Documents
Comments
Current Status: 8. Final Implementation
Ref
OCCP004
Originator
Business Stream
TP Date
21 Feb 2008
Description
Process 27 - Non-Return to Sewer Allowance
Market Documents
Operational Code
Effective Date
01 Jun 2008
Links
Supporting Documents
Comments
Current Status: 8. Final Implementation
Ref
OCCP005
Originator
Scottish Water
TP Date
17 Jan 2008
Description
Modification to Form H
Market Documents
Operational Code
Effective Date
01 Jun 2008
Links
Supporting Documents
Comments
Current Status: 8. Final Implementation
Comments